🔺Scam Tactic 1 | Impersonating "EasyGo" customer service via phone call/fraudulent email
Scammers will:
- They ask for your information under the pretext of "system upgrade" or "prize winning notification".
- They will then send you a shortened URL and ask you to click and fill in your information.
🟢 EasyBuy Monthly Prize Notification Process:
- If personal information is required for the prize draw, we will contact you via the official email address first.
- If there is no reply, then I will call to explain.
- For physical goods, they will only ask for your name/phone number/shipping address.
- The redemption method for the e-gift certificate will be provided in the email.
❎Youyou Shopping will never ask you to click on links from unknown sources.
✅ Please verify the official email address : yoyogosim@gmail.com ( physical products ) , yoyogoteam@gmail.com ( electronic gift certificates )
🔺Scam Tactic 2 | Impersonating EasyCard Accounts / eSIM Replacement Scam
Scammers will send you private messages through fake social media accounts or messaging apps . Common phrases include:
- Requires personal information or identity verification
- They falsely claim they need you to "pay for additional shipping fees" or "make up the difference."
- They ask you to send them a card, phone, or take a picture of a QR code under the pretext of "account verification" or " eSIM reissue".
🟢 Official account verification:
✅Official Social Media 👉 Facebook , Instagram , Threads
✅ LINE Official 👉 @yoyogo
💬 Yoyo Shopping reminds you:
We always prioritize passenger information security and user experience!
All service processes are handled by a professional team, and no personal information or money will be solicited through unofficial accounts.
Please feel free to use EasyGo's online services. We are committed to making your journey "safe, smooth, and worry-free"!
🔹Helpful Reminder: Safety Guidelines for Using eSIM While Traveling
If you register an account and link your credit card using the temporary number of a travel eSIM/SIM card...
⚠️This could lead to data breaches or credit card fraud!
✅ Suggested approach:
Do not register an account or link a credit card using a temporary phone number. If you have already linked a credit card, please unlink it and delete any important information from your account before the end of your trip .
🔸Four -step self-check
- Check the website address: Make sure it's " https://yoyogoshop.com/" followed by a browser padlock icon.
- When checking the sender, only trust " yoyogosim@gmail.com " and "yoyogoteam@gmail.com ".
- Do not return calls or click on links: Hang up on all calls from unknown numbers, and take a screenshot to verify with customer service.
- Customer service confirmed: If you have any questions, please contact the official LINE account immediately.
🔸What should I do if I encounter a suspicious situation?
- Stop immediately : Do not click on links, transfer money, or enter personal information.
- Preserve evidence : screenshots of caller ID numbers, text messages, emails, and chat logs.
- Contact official support : LINE customer service 👉 @yoyogo
- Report to the police : Call Taiwan's 165 anti-fraud hotline and prepare evidence.
